Privacy Policy

This Privacy Policy explains how OPT1MUS CORP ("OPT1MUS CORP", "we", "us", or "our"), a Udyam-registered MSME (Micro Enterprise), India, collects, uses, discloses, and safeguards your information when you visit our website, use our AI Concierge and related AI agent services, or otherwise interact with us (collectively, the "Services").

Registered address: [REGISTERED ADDRESS, CITY, STATE, PIN, INDIA]. For any privacy question, contact us at 01darpansingh08@gmail.com.

Effective date: [EFFECTIVE DATE].

We collect information you provide directly and information collected automatically:

•Identity & contact data — name, email address, phone number, business name, and details you submit through forms, chat, or enquiries.

•Transaction data — billing details, the plan or service purchased, and payment status. Card and bank details are handled by our payment processors; we do not store full card numbers.

•Conversation data — messages, prompts, and content you exchange with our AI agents, and leads captured on behalf of our business clients.

•Technical data — IP address, device and browser type, pages viewed, referring URLs, and approximate location derived from IP.

•Cookies & similar technologies — see our Cookie Policy.

We use personal data to:

•Provide, operate, and maintain the Services, including running AI agents and capturing leads.

•Process payments, send invoices, and provide customer support.

•Communicate with you about your account, enquiries, updates, and (where permitted) marketing — you may opt out at any time.

•Improve, secure, and develop the Services and prevent fraud or abuse.

•Comply with legal, tax, and accounting obligations.

Where the EU/UK GDPR applies, we rely on: performance of a contract; your consent (which you may withdraw); our legitimate interests in operating and improving the Services; and compliance with legal obligations.

Where India's Digital Personal Data Protection Act, 2023 (DPDP Act) applies, we process personal data for lawful purposes with your consent or as otherwise permitted by law.

Our Services use third-party AI model providers and cloud infrastructure (for example, AI model and gateway providers and hosting platforms) to generate responses and host the Services. Conversation content may be transmitted to these providers solely to deliver the Services. We work to use providers that offer appropriate confidentiality and, where available, zero data-retention options.

We do not sell your personal data. We share it only with: service providers and sub-processors (payments, hosting, AI, analytics) acting on our instructions; our business clients where you interacted with their AI Concierge; and authorities where required by law or to protect rights, safety, and security.

We operate from India and serve clients in India and the Gulf (UAE/Saudi Arabia) and beyond. Your data may be processed in countries other than your own. Where required, we use appropriate safeguards (such as standard contractual clauses) for cross-border transfers.

We keep personal data only as long as needed for the purposes above, including to meet legal, tax, and accounting requirements, after which it is deleted or anonymised.

Subject to applicable law, you may request access to, correction, or deletion of your data, object to or restrict certain processing, withdraw consent, and request portability. To exercise these rights, email us at 01darpansingh08@gmail.com. You may also lodge a complaint with your data-protection authority.

We use reasonable technical and organisational measures to protect personal data. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

The Services are not directed to children under 18, and we do not knowingly collect their personal data.

We may update this policy from time to time; the effective date above reflects the latest version. Questions or requests: 01darpansingh08@gmail.com.